Photography Policies

Thank you for choosing Katie Scalmato Photography! My service area is a 25 mile radius from Strongsville. Travel time beyond 25 miles is an additional fee based on time and mileage.

Booking & Confirmation for Northeast Ohio Photography Sessions

After you book your session, you’ll receive a confirmation email that includes:

Appointment date and time
Session prep guide
Location directions
Your photography contract (must be signed before the photoshoot)

Questions or changes? Contact me anytime!

Deposits for Cleveland Wedding Photography Packages & Extended Sessions

For all sessions lasting 2 hours or longer a 25% non-refundable deposit is required.

Deposit must be paid before your scheduled session
Deposit is credited toward your final balance

Payment Policy –

Cash accepted on the day of your photoshoot
Credit card payments accepted after the photoshoot – I will email you an invoice to pay through a secure link
No personal checks please, except for wedding bookings

Additional images beyond your package are $10 each. A second invoice will be sent for any extras. All payments must be completed before final images are delivered.

Late Policy

Running late for your session? Please call or text 330-541-6865. Due to back-to-back bookings, late arrivals may require a shortened session or rescheduling.

Cancellations & Rescheduling Policy –

Life happens! Please provide at least 2 days notice for cancellations or rescheduling. Sessions can always be moved based on availability.

Click Here to Contact Me

Weather Policy for Outdoor Northeast Ohio Photography

I will reschedule sessions if it is raining or snowing to protect my equipment. You will be notified as early as possible. We’ll work together to reschedule your outdoor session—whether it’s a family shoot, senior portraits, or a maternity session.

For wedding bookings, we will have a Plan B in place in case of rain!

Retouching Policy Included in Every Photography Contract

All photography packages include professional basic retouching:

Flyaway hair removal
Eye brightening
Teeth whitening
Skin retouching

Not included: Extensive hair restyling or wrinkle removal on clothing. For best results bring a comb/brush and ensure clothing is ironed.

Final Photos, Gallery Delivery & Print Options

After your session you will receive:

A private online gallery
Direct download link for your selected images
Options to order professional prints and canvases

Galleries remain active for 2 weeks. Please download your images and place print orders within this window.

Referral Program – Earn 15% Off Your Next Northeast Ohio Session

Love your photos? Refer a new client and both of you will receive 15% off your next session!

***Not applicable to wedding bookings

Proudly Serving Northeast Ohio Communities

Katie Scalmato Photography proudly serves:

Strongsville, Ohio
Berea
Brunswick
North Royalton
Middleburg Heights
Parma
Olmsted Falls
Brook Park
Columbia Station
Greater Cleveland area